1. Introduction
Bitkub Moonshot Co., Ltd. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.bitkubmoonshot.com/ and use our browser extension services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our contact form
- Subscribe to our newsletter or communications
- Use our browser extension
- Interact with our services
This information may include:
- Name
- Email address
- Phone number
- Company name
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Access times and dates
- Pages viewed
- Referring website addresses
2.3 Browser Extension Data
Our browser extension may collect:
- Usage statistics and performance data
- Extension settings and preferences
- Error logs for debugging purposes
We do not collect or store your browsing history or personal browsing data without your explicit consent.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services
- Improve, personalize, and expand our website and services
- Understand and analyze how you use our website and services
- Develop new products, services, features, and functionality
- Communicate with you for customer service, updates, and promotional purposes
- Send you emails and notifications
- Find and prevent fraud and security issues
- Comply with legal obligations
4. How We Share Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer service.
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- For Legal Purposes: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
We do not sell or rent your personal information to third parties for their marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
5.1 Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
| XSRF-TOKEN | Security token to prevent cross-site request forgery attacks | 6 hours |
| laravel_session | Session identifier for user state management | 6 hours |
5.2 Managing Cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
For more information on how to manage cookies in different browsers:
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request copies of your personal information
- Correction: The right to request that we correct any information you believe is inaccurate or incomplete
- Deletion: The right to request that we delete your personal information, under certain conditions
- Restrict Processing: The right to request that we restrict the processing of your personal information
- Object to Processing: The right to object to our processing of your personal information
- Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
10. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
14. Legal Compliance
This Privacy Policy is designed to comply with applicable data protection laws, including but not limited to:
- Thailand's Personal Data Protection Act (PDPA)
- General Data Protection Regulation (GDPR) for EU users
- California Consumer Privacy Act (CCPA) for California residents